Hays said that in the immediate aftermath of the collapse of Thomas Cook, which left about 150,000 travellers from Britain in limbo, it had offered jobs to more than 600 of the defunct company’s employees.
John Hays, Hays’ managing director, said the acquisition was a leap forward for his company.
“It is a game changer for us,” he said, “almost trebling the number of shops we have and doubling our workforce — and for the industry, which will get to keep some of its most talented people.”
Thomas Cook was placed in compulsory liquidation on September 23, with some of its flights still in the air at the time the company announced that it was closing.
Britain’s Civil Aviation Authority arranged dozens of flights to get people home from far-flung destinations, with the last of those flights arriving in Britain on Monday, according to local news media reports. The authority said Tuesday that just under 150,000 passengers had been repatriated.
As of Tuesday morning, about 100,000 claims for refunds had been filed, the aviation authority said, in what is already the British travel industry’s largest refund program.
The abrupt closure of a signature travel company has raised questions over the cause of its demise, with some speculating that bad management was to blame and others attributing the downfall to Britain’s impending exit from the European Union.
When Thomas Cook reported in May that it had suffered a loss of £1.5 billion pounds, about $2.7 billion, for the first half of the year, the company cited a European heat wave the previous summer that had “reduced customer demand for winter sun”.
And its chief executive, Peter Fankhauser, pointed to uncertainties over Brexit, writing that “there is now little doubt that the Brexit process has led many UK customers to delay their holiday plans for this summer”.
But others say Thomas Cook’s demise was years in the making as it struggled to navigate the transition to the digital age. In the end, it was carrying $3.1 billion of debt, according to the company.
The New York Times